Writing: Exercise in Listening

Yours truly continually experiences people who have no idea how to listen.  As a musician and writer, that’s painful.  As a human being in today’s world, it can be costly, too.

Consider the computer genius, who called to tell me my half-dead computer had encryption “only used by government for very secret documents.”  As she was describing her company’s recommended product, she should have known it’s recommended because it uses the government’s encryption language.

Big difference.

News and communications scandals abound, possibly because people don’t take the time or make the effort to get the facts.


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